Privacy policy

Privacy Policy

Last updated: February 4, 2025

At Ocean City Jewelers (referred to as "we," "us," "our," or "the Site"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and share your personal information when you visit, use, or purchase from our website, oceancityjewelers.com (referred to as "the Site" or "Services"). It also explains how we handle your data when you interact with us in other ways related to our Services.

By using the Site and our Services, you agree to the collection, use, and disclosure of your personal information as described in this policy. If you do not agree with this policy, please refrain from using the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, with an updated "Last Updated" date. Any changes will apply to personal information collected after the revision date.

Information We Collect and How We Use It

We gather personal information in various ways, including when you visit our Site, make a purchase, or contact us for support. The data we collect allows us to offer the Services, improve your experience, and ensure compliance with legal requirements.

Personal Information You Provide

We collect personal details that you directly provide, including:

  • Contact Details: Name, address, phone number, email.
  • Order Information: Name, billing address, shipping address, payment details, email, and phone number.
  • Account Information: Username, password, security questions.
  • Customer Support Information: Any information shared when contacting us for assistance.

You may choose not to provide some of this information, but doing so might prevent you from fully using some features of our Site.

Usage Data We Collect Automatically

We collect information about how you use our Site, such as device details, browser type, IP address, and interaction with our services. This is collected through cookies and similar technologies (such as pixels), and helps us analyze site usage to enhance your experience.

Information from Third Parties

We may also receive data from third-party partners, such as:

  • Vendors and Service Providers: Companies that help us run our Site, such as payment processors (e.g., Shopify), shipping providers, and IT support.
  • Marketing Partners: Third-party advertisers or services who use your information for marketing purposes.
  • Tracking Technologies: Third-party companies may collect data for advertising and analytics via cookies and web beacons.

How We Use Your Information

Your information is used for a variety of purposes, including:

  • Providing Services: To process orders, fulfill transactions, manage accounts, and handle returns and exchanges.
  • Marketing: We may send promotional emails or messages based on your interests, with your consent where required.
  • Security: To detect and prevent fraud and other illegal activities.
  • Customer Support: To address inquiries and improve the quality of our service.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our Site. These cookies help us remember preferences, analyze trends, and serve personalized content. You can disable cookies through your browser settings, but doing so might limit your experience on the Site.

Additionally, we recognize the Global Privacy Control (GPC) signal, which allows you to opt-out of certain uses or disclosures of your data, such as targeted advertising. For more information about GPC, visit https://globalprivacycontrol.org/.

Sharing and Disclosing Your Information

We do not sell or rent your personal information, but we may share your details with third parties for specific purposes, such as:

  • Service Providers: To fulfill orders, process payments, and deliver customer service.
  • Business Partners: For marketing and promotional purposes.
  • Legal Obligations: To comply with legal requests, protect our rights, or prevent fraud.

In the past 12 months, we’ve shared personal information for purposes like advertising and order fulfillment, as outlined above.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend you read their privacy policies before providing any personal data.

Children’s Privacy

Our Site and Services are not intended for children under the age of 16, and we do not knowingly collect their personal information. If you believe a child has provided us with their data, please contact us to have it removed.

Security and Data Retention

We use industry-standard security measures to protect your personal information. However, no security system is completely secure, and we cannot guarantee full protection against unauthorized access. We retain personal data only for as long as necessary to fulfill our legal and business obligations.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access: Request details about the information we hold on you.
  • Delete: Request that we delete your data.
  • Correct: Request updates or corrections to your information.
  • Portability: Obtain a copy of your data in a transferable format.
  • Restriction: Limit how we process your information.
  • Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
  • Opt-Out: You can unsubscribe from marketing emails at any time.

For more details on how to exercise these rights, please contact us using the details below.

International Users

If you are located outside the United States, be aware that your personal information may be transferred to and processed in the United States and other countries. We take steps to ensure your data is protected, in compliance with applicable laws.

Contact Us

If you have questions or concerns about this Privacy Policy, or if you want to exercise your rights, please contact us at:

By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy.